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Peanutbutter_4380 t1_iu4b8q2 wrote

Being able to reach out to immediate customer service if you need it instead of waiting 15 mins in the chat bot for Samsung people to reply.

Quality customer service instead of external vendor of customer service reps from Samsung.

Need more?

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decoyj6g OP t1_iu4d6sd wrote

Good for you if thats valuable for you. I myself have never needed customer service but thats just me.

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Peanutbutter_4380 t1_iu5700a wrote

I think it applies to everyone though, not just speaking for myself. Goodluck.

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