Is this a dead pixel?

Submitted by gimsum t3_ya0t91 in iphone

Found a tiny black speck on my iPhone 13 Pro Max’s screen. It hasn’t been dropped or anything and is still under warranty. If it’s a dead pixel, will the warranty cover this?

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[deleted] t1_it8ylt0 wrote

[deleted]

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[deleted] t1_itampjr wrote

“Sorry it’s only replaced if it’s 3 or more”

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Electrical_Ride_3012 t1_itb2i74 wrote

I got my iPad replaced for one dead pixel

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ScamLikely45 t1_itczaof wrote

A screen replacement on an ipad is not as simple as a screen replacement on a phone. You do have the cloud that downloads your old data for you on your replacement. It sucks, right? This is the experience Apple wants you to have. One where you don't actually own your apple products/data, but instead youre leasing it from them. Their devices are intentionally engineered to not make a lot of repairs simple, but to be expensive enough to make upgrading a more desireable choice. This is how they hold you hostage.

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JRatMain16 t1_itdl60e wrote

Your comment is all over the place.

Then again, looking at your post history alone, it’s clear you’re a troll.

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Electrical_Ride_3012 t1_ithb73m wrote

What are you talking about? Your comment doesn’t make sense at all

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ScamLikely45 t1_ithboxu wrote

What part of it was confusing?

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Electrical_Ride_3012 t1_ithd4u8 wrote

It has absolutely nothing to do with my statement

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ScamLikely45 t1_ityatyq wrote

You didn't mention an ipad that had a display issue and it being a unit replacement? Sorry I must have responded to the wrong person

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_KONKOLA_ t1_itab3js wrote

“Ask the Genius Staff” sounds insulting 💀

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NinjaCuntPunt t1_itaugdh wrote

Turn the monitor on and off and give the screen a fair sturdy rub in that area. It may not be dead - might just be stuck.

Shop won't swap it or fix it if it's just 1 pixel. That's deemed as acceptable! (Ridiculous!)

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tomelwoody t1_itc1wlu wrote

Which Genius Staff member thought it was a good idea to....

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TehHipPistal t1_itc8nkv wrote

OP didn’t update their post, it was a piece of dust behind the screen cover

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katiecharm t1_it9snyy wrote

Look again at that dot. That’s here. That’s home. That’s us. On it, everyone you love, everyone you know, everyone you ever heard of, every human being who ever was, lived out their lives.

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Josh0O0 t1_itabhrh wrote

Movie?

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FINDTHESUN t1_itbnz77 wrote

Find and read/listen to this amazing book Pale Blue Dot: A Vision of the Human Future in Space by Carl Sagan

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jterpi t1_itbq9xz wrote

Not enough people get this, respect

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Jozex21 t1_it9preg wrote

do you have screen protector?

it may be dust behind it amoled display normaly pdont get dead pixels

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gimsum OP t1_it9tfzg wrote

I do! Should I try removing it first to see?

EDIT: I just did and it was indeed just dust. Thank you!!

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Thedruidessnms t1_it9y1ml wrote

Wow that was easy

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MickThorpe t1_itb434t wrote

Wow. Imagine the embarrassment if you’d actually gone into an Apple Store to ask for a replacement

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SeanAmongTheFence t1_itc9b18 wrote

I used to have one of those thick screen protectors that had cracked in a bunch of spots so I went to the store I bought it at to use my warranty and get a new iPhone. Well the service guys looks at my phone and peels the screen protector off revealing a completely fine unbroken screen without a scratch on it. I was super embarrassed.

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gravis86 t1_itcuoh2 wrote

Well embarrassment aside, at least they saved you from buying a new phone!

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Jozex21 t1_it9zwpn wrote

put another one right now though

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carloandreaguilar t1_itbzj3y wrote

Nah, I haven’t had a screen protector ever in my 13 pro and zero micro scratches whatsoever

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JacoBee93 t1_itc0hw1 wrote

Yeah that’s not really possible :)

Also it’s not for scratches, it’s for cracks

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carloandreaguilar t1_itc0zuz wrote

I just put it under a bright light and there’s literally 0. Ceramic Shield is great. My 12 pro didn’t have any either u til I dropped it and then it got one scratch. My mother got lots of micro scratches on her 11 pro max within a couple of days tho, when I had my 11 pro max I also sold it with only like 1 micro scratch that could o it be seen under a bright lamp, so so feint though.

It depends on how you use your phone. I keep it in my pocket with nothing else. The screen o my comes in contact with my fingers. It does not come into contact with anything harder than glass, so it cannot scratch. Also really no dust in my pockets

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[deleted] t1_itamqtw wrote

Why don’t they get dead pixels?

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Beateride t1_itbmtt1 wrote

Because it's Amoled and not Amodead
And don't call me Shirley

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paulstelian97 t1_itbqaml wrote

Single dead pixels happen too commonly to replace the entire screen for that (and that's the ONLY solution -- replace the entire screen). If there's enough of them a replacement is in order though.

Apple may be more stringent than other manufacturers and put the minimum at 3, some others can have it above 10.

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[deleted] t1_itc3f8a wrote

That’s asinine

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paulstelian97 t1_itc3io7 wrote

It's how the industry works. A single pixel isn't worth replacing the entire unit, but that's the only fix.

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[deleted] t1_itcci08 wrote

On iPhone just replace the screen?

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paulstelian97 t1_itcczqt wrote

Well yes but doing it for a single dead pixel is too expensive even for Apple. Well, kinda (individual representatives MIGHT choose to do it anyway for you, but no guarantees; it's probably fine if the store has a good profit that day for example)

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[deleted] t1_itcd9y5 wrote

It should be covered under apple care

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paulstelian97 t1_itce1ua wrote

A single pixel might not be covered even with Apple Care+. See if the representative will do it anyway, as there's some chance.

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Jozex21 t1_itcjljy wrote

i never seen one i got amoled since galaxy s2.

i believe because there is not passive TFT that turn on and off pixels.

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[deleted] t1_ite45u7 wrote

But the pixel itself could still be broken

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KasteferTM t1_it8tpxo wrote

It’s not a pixel it’s an iPhone /s

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Seedlings0 t1_itb2gds wrote

Yeah and it’s not “dead” either, screen is clearly on and working

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oliasawokefromadream t1_it8wgo0 wrote

Is the spot always there when the display is on? If it doesn't move and it's black, it's a dead pixel and Apple will totally swap that out if the phone is under warranty.

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mightymitch1 t1_it9d52b wrote

It could be a spec of dirt or dust that made its way there when the screen was made. I think I saw in another thread of this happening to someone else. I’d ask apple though, they might give you a new one

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a_PopTart_ t1_itad2gq wrote

That’s you and all the people that care about you ……. ☆〜（ゝ。∂）

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matt12992 t1_itan98u wrote

Test other apps or colors or something and see if it's till there. If so then probably but I thought they were usually plain white if it's dead

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NoTell8147 t1_itav24e wrote

Typically not for a single pixel. If it were a cluster then of course. But for a single pixel your chances are not good

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PentaChicken t1_itb1ti3 wrote

Looks like it. Might want to see if you can get the panel exchanged under warrenty.

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HappySadThing t1_itbahx1 wrote

do you smoke? It is possible that a small burning ass from your cigarette has fallen on your screen. I experienced it myself

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usdavidgrant t1_itbf8wc wrote

Oh a dead pixel, I see what you did there.

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MeltyHazely t1_itbn3a9 wrote

do you have a screen protector on? maybe there was dust left on your phone screen when someone applied it.

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sparkyG1974 t1_itbt2x9 wrote

Looks more like a yellow arrow to me

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RuhiTheDevil t1_itbtm84 wrote

No his father is dead and he is wearing a black suit for the funeral :((((

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dinamitad t1_itcj9ng wrote

No, that’s a yellow arrow.

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sacproud88 t1_itcl5dv wrote

How the Fck do u even notice that

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MarioIsPleb t1_itcrtqa wrote

Possibly, it’s really weird that they’re in the shape of an arrow though.

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ScamLikely45 t1_itcy5sm wrote

Is it still under manufacturers warranty? If not, do you have insurance/applecare on it? Apple has diagnostic tools that can say for certain. Worse case you might need a new screen

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Regular-Setting-2956 t1_itgruy5 wrote

I only had a one dead pixel on an iPhone and that was the ip5 after that smooth sailing

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Derftoy t1_itaftvt wrote

Looks like an arrow

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-K9V t1_itbd408 wrote

Since when are support questions allowed? Any time I’ve asked a question, even if it wasn’t support, mods always remove it. Glad you got it figured out though, and that it was an easy fix!

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28anomaly t1_itb04x4 wrote

No, that is a dead iPhone.

Pixels are from Google, buddy

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Insidempty t1_it9lsv8 wrote

Idk have you checked its pulse?

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[deleted] t1_it8qwnv wrote

[deleted]

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sOFrOsTyyy t1_it98m5j wrote

Thing only costs like a grand. Whatever it’s no big deal day to day.

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