Submitted by jellicentt t3_yhtmj3 in iphone

Hi everyone,
Yesterday I was using my phone and then suddenly I heard a beep and it went black. I thought it was restarting so I didn't touch it. A couple minutes afterwards, I tried pressing the home button and nothing happened, the screen stayed black :/. I have been trying to restart it and charging it using different wires and everything to no avail. What happened to my phone? Is it dead? What should I do?

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TechOutonyt t1_iufnq0l wrote

Have you tried a force restart? Press volume up then volume down and then hold the power button.

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jellicentt OP t1_iufnxwn wrote

yeah, it doesn't seem to budge :/

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TechOutonyt t1_iufqiaw wrote

Going to be a hardware issue then

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jellicentt OP t1_iufqrgb wrote

what should i do

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TechOutonyt t1_iufr6lm wrote

Upgrade or take it to an Apple Store for diagnosis

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jellicentt OP t1_iufs62m wrote

Ok. My photo gallery has not synced to my icloud yet from my phone, what should I do?

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TechOutonyt t1_iufssy3 wrote

If the phone doesn’t turn on and it wasn’t backed up it’s too late now. If the logic board is damaged it’s gone. Only way your data will be there is if its something like the battery.

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jellicentt OP t1_iuftehl wrote

Oh damn, thanks for helping. I guess I will get it repaired.

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Chemical_Ad_8467 t1_iuhutxd wrote

It maybe a issue with the battery , but also could be a motherboard issue :( , go to a trusted repair shop or apple to check it for you

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