someone stole my iphone and change my apple id password

Submitted by nch00 t3_ygqoig in iphone

I already sent all the stuff to recover my password, but 24hs after that they send me an email to tell me that they will contact me in two weeks!! What should I do? I cant use my accounts in others iphone neither my wpp because that will lead to erased my wpp content form icloud. Suggestions?

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shallowfrychocolate t1_iua3t7i wrote

How did someone change your Apple ID password?

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nch00 OP t1_iuaevi5 wrote

Thats the part that I dont understand. I block the devise remotely but the devise was already on airplane mode or something. So the block of the devise didnt work, few hours later of trying to erased the devise from my pc, an email show up telling me that the password change has been successful (I changed every email password and close all devices session before that), and I lost the connection from my pc. And now I am lost and upset.

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hillandrenko t1_iuamo03 wrote

Is it possible it was stolen by someone who knows you and could reasonably guess or have seen you enter your pin?

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nch00 OP t1_iubiis2 wrote

It was stolen while I was using it, so thay have ir already unlocked

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shallowfrychocolate t1_iucdb5b wrote

even if it was unlocked, they would still need your old password to reset it. Unless you clicked on a malicious link that told you to reset your password and you ended up giving them the old password through that.

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Odder1 t1_iuer6p3 wrote

If it was unlocked, the theif probably went through their saved passwords, although that also requires biometric/password to get in. Perhaps it's an older touchid model that doesn't ask for verification for autofill on every use, so the theif just went to appleid.apple.com and changed the info

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shallowfrychocolate t1_iugljp5 wrote

it’s too suspicious to be that coincidental. How long did the thieves plan this out to do all the things exactly the way it’s supposed to be.

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InevitableRice13 t1_iucj3zf wrote

How unlikely is this to happen? I had my iphone stolen and they were able to change my apple id and gmail. Im assuming they changed gmail password by the forgot password option (they will send you an sms) and changed my apple id once they got hold of my gmail.

Now how they got past the face id and 6 digit pin is beyond me since i didnt use my phone during commute

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Bachronus t1_iua1ze4 wrote

Nobody changed your Apple ID password and if they really did then that is your fault

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nch00 OP t1_iuafq1t wrote

Bro, Im telling you the true I explained what happend in another comment.

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oVerboostUK t1_iuaqy4a wrote

It can’t be done… unless you had your password saved in your notes or something, but even then how did someone get past the Face ID? Or the passcode?

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nch00 OP t1_iubiv5n wrote

He stole it from me while i was using it, so they had the phone unlocked

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BacilQadir715 t1_iuccoe4 wrote

Let me guess u clicked on an email saying that ur change has been confirmed pls click here to set new password and gave them the old one too as they ask confirm old password

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owldropgrove t1_iubbnqw wrote

I’m going to assume op did not have a screen lock pin and saved his emails and passwords on apple notes

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nch00 OP t1_iubj44m wrote

Nah bro I am not that idiot, they stole it while I was using it so it was unlocked.

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Jhamilton02 t1_iucz9ry wrote

Not much to help with. The changes were made using the device therefore apples stance is that the changes are valid.

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