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knuckle_cracker t1_ix8zrbf wrote

Reply to comment by Lwzwz in Camera not recognized after updating to ios 16.1.1 by Lwzwz

I would 100% call back and politely ask for a Senior Advisor. I have ZERO doubt that they won't help you get this squared away for free. I would even ask if they could do an express replacement in which they put a hold for like $1,000 (USD) on your credit card/payment source and send you a replacement device. You then send your old device back and they remove the hold. There's normally a fee for this, but you can assuredly get this all taken care of for free as long as you're nice and ask for a one-time exception, considering the circumstances and shitty timing.

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MightyDeekin t1_ix9pa4d wrote

For express replacement you'd need Applecare+. And if OP had that they'd still be in the 2-year Applecare+ service window.

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knuckle_cracker t1_ix9plq0 wrote

Take it from me, they can process an express replacement without AppleCare+. They can also waive the $39 fee.

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