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mrgoody123 t1_iwh3blk wrote

The place you bought it from is not helping? because this is not normal. Maybe post a picture of phone you have - and some reddit users can confirm it is not fake.

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AstraGrayOff OP t1_iwh4r9v wrote

I did on my instagram, It’s not fake some said, I will go to an Apple Store this night to send it out for repair

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mrgoody123 t1_iwh59ji wrote

Good Luck, Let us know how you make out.
Have you tried resetting -

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.
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AstraGrayOff OP t1_iwh5d8d wrote

I did, I saw how to do it on YouTube and didn’t work out

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