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COUCH-- t1_iy8thyu wrote

Back glass cannot be repaired

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COUCH-- t1_iy8toc4 wrote

They do have a method for fixing back glass but it will be more fragile after the repair and likely break again

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Gorthaurl t1_iy9ul67 wrote

Not true. A broken back glass need a rear system repair. That’s a whole swap for everything but the screen and the camera module.

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COUCH-- t1_iy9v81w wrote

Apply policy doesn’t allow repairs for the back glass for their insurance. Especially for any damage on or near the camera. The 13 also is very particular with how apple wants them repaired. Basically if he walks into his phone carrier and uses the insurance or apple care plus they are gonna ask for a deductible and do a whole device replacement.

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Gorthaurl t1_iy9vdej wrote

Sooo that’s what I said. No method for fixing back exists for the iPhone 13.

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COUCH-- t1_iy9vjew wrote

They have a laser repair at third party shops but it’s expensive and makes the back glass likely to break again is what I was referring to

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COUCH-- t1_iy9vo6x wrote

But that also depends on the customer and if the wireless charging is damaged

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AaddeMos OP t1_iy8uolp wrote

Does that mean you’ll get a new refurbished phone? Trying to figure out if I will lose my phone for repair for a couple of days or that I will get a new one. Apple support doesn’t seem to have the answer

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COUCH-- t1_iy8yc76 wrote

As a former Assurant phone repair person, depending if you have insurance through your carrier the industry standard deductible is like 99 dollars they send you a certified refurbished phone

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COUCH-- t1_iy8yh7y wrote

Without insurance like device protection 360 or apple care plus you might be on your own or pay like 300 plus for repairs at a shop

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COUCH-- t1_iy8ysq4 wrote

Usually they will send the refurbished phone to you via mail with a return label and you have X amount to time to send the broken one back or they will charge you

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