Does apple do that ?Submitted by isahilkumar t3_zy6ba8 in iphone
jorrylee t1_j254rbc wrote
A friend just had her iPhone stolen before Christmas. Within 30 minutes it was wiped from her Apple ID, not by her. Password was not reset. She had a weak passcode. Apple told her there are people who have the ability to wipe the phone and they’ve seen it before. I keep hearing it’s impossible, yet it happened to my friend. Even with the passcode, there would be emails about resetting the Apple ID password, and there wasn’t. She at least has a more secure passcode now.
Interesting-Dish8894 t1_j25qfbj wrote
Wiping is not the same as accessing information in a locked phone
jorrylee t1_j26ocr0 wrote
Yes, but I haven’t heard of the iCloud lock being removed like that.
tubezninja t1_j25u9sv wrote
She maye have been phished but someone claiming to be Apple. It’s a common thing for iPhone thefts.
jorrylee t1_j26o9jt wrote
So they call in pretending to be her, get the phone unlocked? That makes sense. They did it in just under thirty minutes. Not their first rodeo.
tubezninja t1_j26q50m wrote
They don't even need to call. There are services out there that thieves can use to send a text to a victim whose iPhone has been stolen (obviously, after they've replaced it or are using a temporary phone).
The text purports to be from Apple, saying "we've located your iPhone!" and then directs them to click a link to a fake web page asking for their Apple ID and password. Once the thieves have that, they can log into the real iCloud page and remove activation lock on the phone.
Your friend should change her iCloud password ASAP.
Here's an article that describes it in more detail.
In general, any time you misplace your phone or it's stolen, you should NEVER directly click on links sent to you via text message that claim to be from Apple. To try and track your phone, you should manually navigate to iCloud.com and log in that way.
SexySalamanders t1_j263cap wrote
So everything works fine.
You just said that the robbers wiped the data
This article claims the phone was unlocked and the data retrieved - which is not possible without advanced state of the art hacking software like pegasus or grayshift (If I remember correctly)
jorrylee t1_j26o3l4 wrote
They removed the phone from iCloud. That’s that part that I thought was impossible except for by Apple.
SexySalamanders t1_j28ujzz wrote
They couldn’t wipe it from iCloud, and if they did, apple 100% wouldn’t just tell you it’s possible
jorrylee t1_j29frfb wrote
How can it disappear from their device list? How can they get an email that find iPhone has been turned off? Apple Genius Bar was helping her track it and watched it disappear. It that different that removing it from iCloud/removing the iCloud lock?
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