iPhone 11 Pro - Repair Question

Submitted by gentlecactusboy t3_zujerm in iphone

I don't have Apple Care on it. Several months ago I got a screen replacement after cracking my screen from a non-Apple store so it being non-Apple, it caused my Tru-Tone to go away (oh well, I don't notice a huuuuuge difference from that, and everything else works). I am wondering if I can have my battery replaced at an Apple store, paying the full price, without them going "Oh it looks like you have a non-Apple display" and deciding I'm not allowed to do it -? I don't think so since I am not trying to use a warranty and would just be paying full price. But I guess I want to be sure before I go and find out there's an issue (closest Apple store is at mall an hour away).

( Also, if they won't do it, where else can I get my battery replaced?)

4

Comments

You must log in or register to comment.

dskatter t1_j1jt9yt wrote

We don’t work for Apple, so there’s no way that anyone here can say more than, “try and find out.”

2

gentlecactusboy OP t1_j1jxx0m wrote

sure. I was asking in case anyone had any experience with a similar thing

4

dskatter t1_j1jy791 wrote

Simpler to just ask Apple and see what happens. Support chat exists.

1

HildeVonKrone t1_j1ks7jz wrote

Uhhh… On paper, I would say they won’t service it because they’re technically dealing with a non-genuine apple part/service that was done to your phone. In reality, they might just let it slide(?) Never know until u try

2

nitroben2 t1_j1l3oaf wrote

If apple won't work on it, any iphone is probably common enough to get work done at most phone repair shops. There's even diy kits you can order! Might not be able to get the official battery though so like your screen you'll lose something on that route, usually the state of health feature.

2

iridescentsocks t1_j1mu0ti wrote

The presence of 3rd party parts won’t prevent you from having a repair done. However, if the 3rd party parts are damaged (ex. fall apart) during repair you’ll be responsible for their full out of warranty repair cost.

2