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Tweettweetmofo t1_j2cuk7q wrote

Reboot your phone - background processes are potentially not stopping making the phone think it is awake

4

Tokie-o OP t1_j2cupay wrote

I’ve restarted my phone before but I’ll definitely give that a try. Thank you!

3

ensanfargskullemanha t1_j2eiegx wrote

Did it work? Had the same issue about 2 weeks ago, reboot didnt work so I contacted apple support and was told to backup phone to icloud and do a complete factory reset. That fixed it for me

1