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ExternalUserError t1_j28f8y6 wrote

File a police report. The shipper should have the original serial number, which can be remotely traced to who activated it. It's a criminal matter, not merely something to complain to a company about.


i__jump OP t1_j2b68ip wrote

Ok, I’m not sure if that would be overkill or not but I guess I could. Mostly because, I want accountability for this somehow. But I wouldn’t be able to as I leave for my trip tonight and won’t be back until the 2nd, so it might be too late to file a report.


ExternalUserError t1_j2cjl03 wrote

Definitely not overkill. It’s interstate theft over $100 (possibly over $1000). The only question is whether you file it or the shipper does.


coffeeisnotlatte t1_j28gb6m wrote

Not for OP to do, it isn’t his phone or responsibility until it’s in his hands. It is still Verizon’s phone and they can do whatever they like