i__jump OP t1_j29r1qm wrote on December 30, 2022 at 5:53 PM

Reply to comment by itschipbtw in My new iPhone was stolen by UPS. by i__jump

Wow thanks for letting me know. I actually might consider this. I’m just trying to figure out if 256 GB is genuinely not enough for me, or if I’m just being upset and difficult because I didn’t get what I want.

mgc418 t1_j2aqf1k wrote on December 30, 2022 at 9:40 PM

Take the packaging with you on the trip. Stop by another Verizon store and trade it if they have what you want. If not, try another store. Don’t settle for what you don’t want or you’ll never be happy

i__jump OP t1_j2bxs7x wrote on December 31, 2022 at 2:50 AM

Thank you! I went in to the store today spoke to them and decided I will be ordering the 512 and returning the 256 after my trip, I will have time. They said I’ll have to pay a $50 restocking fee but … I definitely won’t be paying that. And they can give me a free screen protector, since I had to put the one I bought onto the 256 GB phone I had purchased yesterday. I don’t feel like it’s unreasonable that I request they give me a free screen protector and don’t charge for restocking, given how much I was put through. Not to mention, I haven’t been refunded for the 512 GB that was stolen yet, since the Verizon claim center lady who the sales associate called twice yesterday, to confirm that they put the claim ticket in correctly, messed up the ticket and didn’t include enough details. So now I have to wait another 24 hours to get my phone number assigned to the 256 GB phone I bought (I have a temporary one for now). The sales associate is working very hard on my behalf and I appreciate her, but there’s clearly a whole disconnect here.