i got my phone stolen two days ago and when i put it into lost mode, it says pending. same with the erase device option. someone in my contacts texted me thru my MacBook saying that they got a phone call this morning from my number. im confused on how they did that and i genuinely don't know what other steps i can take to make sure my data doesn't get stolen.

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tablepennywad t1_j69w9hh wrote on January 28, 2023 at 8:21 PM

#1,561,197

They took the sim out ans using your data/voice line on another phone?

Conscious-Tree-7471 OP t1_j69x37r wrote on January 28, 2023 at 8:27 PM

#1,561,325

Replying to tablepennywad (#1,561,197)

how do i like combat that idk kind of freaking out

jetty_junkie t1_j69yt7l wrote on January 28, 2023 at 8:38 PM

#1,561,562

Replying to Conscious-Tree-7471 (#1,561,325)

Call your provider and have them lock it

Conscious-Tree-7471 OP t1_j69z404 wrote on January 28, 2023 at 8:40 PM

#1,561,609

Replying to jetty_junkie (#1,561,562)

sorry if this is dumb. so i would call my service provider n tell them to lock my sim card?

[deleted] t1_j69z7kl wrote on January 28, 2023 at 8:41 PM

#1,561,622

[deleted]

jetty_junkie t1_j69z977 wrote on January 28, 2023 at 8:41 PM

#1,561,631

Replying to Conscious-Tree-7471 (#1,561,609)

That’s what I would do. Explain the situation and have them disable the sim

Conscious-Tree-7471 OP t1_j69zcve wrote on January 28, 2023 at 8:42 PM

#1,561,642

Replying to [deleted] (#1,561,622)

i dont have siri enabled that's the thing

ill call my carrier right now

TurtleOnLog t1_j6b4hhj wrote on January 29, 2023 at 1:48 AM

#1,568,533

Replying to Conscious-Tree-7471 (#1,561,325)

As others have said you need to call your provider.

But also, it’s too late now but you can set a sim pin that stops someone from moving the sim to a different phone to use it.

KeySolas t1_j6d7nc8 wrote on January 29, 2023 at 2:54 PM

#1,581,010

Replying to Conscious-Tree-7471 (#1,561,609)

Literally yes. it's routine