Lived here for 12 years and no major complaints. Rate ups each year aren’t too bad - ranged from $50-150 during my time here - we just signed for another year. Maintenance issues are fixed same day or by the next. They usually warn you if they shut off the water to fix something in the building. It isn’t often. New this year - They are hosting events in building each month (Super Bowl watch party, free coffee in lobby one morning, wine tasting, etc).