How awful and frustrating!! They shipped ours with a local company, but the main issue was that the guys who came to measure, those measurements were input incorrectly by the Home depot guy causing 3 separate shipments of re-orders. There was even one time I literally went through each measurement (off the install guys sheet) with the HD manager on the phone and still caught mistakes on their end as she repeated back wrong measurements that were in their computer. Then the installation guys had to come out for the measure, the install which they couldn't complete, and then the final install. The first install was terrible too where they guy installed incorrectly and other stuff I've blocked out of mind!! It took ONE YEAR for the whole thing to be done correctly. Corporate talked the talk but never actually did anything.