Submitted by [deleted] t3_1116a31 in jerseycity
[deleted]
Submitted by [deleted] t3_1116a31 in jerseycity
[deleted]
Messaging the driver is one of the best options. I no longer travel to NYC to work but I do take an Uber to the waterfront for work most mornings (plantar fascitis). I get calls asking me where I'm going all the time, some very rude, just to make sure I'm not going to NYC.
Yeah I don’t take those calls. OP is right, they should fix the system, and it’s not my fault that they can’t organize it correctly. it doesn’t seem to be a hard issues to handle.
Also fwiw I don’t think it would do anything to reduce the surcharge.but it would make the user experience better for both the driver and passenger. Take the friction out.
I had one call me and phrased it as “I need to know how much gas to get, where are you going” “JFK or Midtown” “Ok thanks”
Cancelled
If I have to do this (and I try my hardest not to) I solve it by messaging the driver with where I'm going. Then they either say sure or we cancel it.
Tried that but they all don't answer or take too long to answer. I just cancel it myself, immediately, if they have a NJ plate.
If you see a non-TLC plate coming to pick you up (they generally start with a T, 6 digits, and end with a C, but that's not a guarantee - there are customized ones!), message them and say "city OK?" and they'll either say yes or cancel. Avoids wasting your time and theirs.
It's been a minute since I've taken an Uber to the city, but when I do, they generally send a TLC car. But I travel at more peak hours.
Better yet... don't waste your time, and cancel it yourself.
Could be (though unlikely, but it has happened) one of those aforementioned customized TLC plates in which case they would be pissed off for you cancelling a trip to the city.
Could be...but I would be more pissed off if I wait 10 minutes for them, get in the car, they drive me to the corner and then tell me they refuse to take me...and since I'm the one paying a healthy amount for said ride, I want to be the least pissed as possible.
Let the driver cancel, you may get charged a fee
Because Uber has become profit vulture and gives zero fcks about their drivers. Considering the amount of T&LC cars I see around there’s no reason why they couldn’t control for this even if it means waiting a few more minutes for a car.
There are actual cab companies that you can call that will take you into the city - it's about the same cost as uber - lyft.
But not as quick to get to you, last minute, when you're running late.
Neither is calling an Uber, waiting 5 minutes, getting re-assigned, waiting 4 minutes, getting re-assigned, waiting 5 minutes, cancelling, rebooking, waiting 5 minutes, getting re-assigned, ^waiting ^5 ^minutes ^getting ^re-assigned ^waiting ^5 ^minutes ^cancelling ^rebooking ^waiting ^5 ^minutes ^getting ^re-assigned ^waiting ^5 ^minutes ^getting ^re-assigned ^waiting ^5 ^minutes ^cancelling ^rebooking. ^^fuckiti’lljustwalk
Switch to Lyft. 🤷♂️ Mine usually goes 1 of 2 ways: Call Lyft, driver arrives in 1 - 3 minutes. OR: Call Lyft, see NJ Plate, cancel immediately, call Lyft again, driver arrives in 3 - 8 minutes.
Or, the companies that run these services can figure this out themselves so the consumer isn’t forced to manage the drivers on behalf of the company.
Nothing to figure out. As I said, my rides are smooth. From the drawn out example you gave, seems like you need to figure things out for yourself, or continue to have a miserable experience and continue to whine about it. The choice is yours. 🤷♂️
It happens with any of them. But while I’ve got you here.l: what other wisdom can you offer, oh Knower of All Knowing?
Already stated my wisdom on the subject. Happens to all of them to YOU. I'm waiting 1-3 minutes or 3-8 minutes. Keep up. 🤷♂️
I call them as soon as they accept the ride and ask them if they can take me to Manhattan. If they say no, MAKE THEM CANCEL THE RIDE. They will try to say no sometimes. Use Lyft or another app if they refuse. They can’t take another ride until you or they cancel but they also don’t want to cancel from their end because I think they have a quota. But make them cancel.
Net net theyre allowed to take you wherever if the ride originated in nj. They just can’t accept a new ride until they get back into nj. Not your problem.
It's not worth it to go to NYC as an Uber driver. You end up getting less than minimum wage. Plus, this is more of an NYC problem not Uber or JC.
It's definitely an Uber problem, because anyone not using them doesn't have this issue.
Because they have their TLC
What? This is an nyc problem with their TLC regulations. Whatever ride you are getting pick up in the city without TLC plates are illegal.
Unlike in other cities, you need a special license from the TLC (Taxi and Limousine Commission) to drive with Uber in New York City.
Right -- so Uber should not allow trips to be sent to/from there unless the driver has it.
An Uber problem.
#1 why would any NJ uber drivers have a TLC plate
#2 Would u like a NYC TLC car come in from NYC and you pay double of what it is now?
#3 you play the uber lotto til you get a car that would go
#4 we can make this easy and dont let any crossstate ride happen.
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/rant
#1 their choice, not ours
#2 I avoid using Uber as much as possible, but if you forced me to, I would say their software seems to be broken, as it's not choosing the driver based on your destination
#3 Nah, I'll just not use Uber, but again, sounds like they shit is broken
#4 That's not solving anything
> #1 why would any NJ uber drivers have a TLC plate
Drivers don’t need to live in NY to get NY TLC plates.
Some NJ-based Uber drivers get TLC plates because they can make more money by being able to pick up passengers in both NJ and NYC.
TLC plates do involve extra licensing and insurance costs, but the benefits outweigh the costs for people who drive for Uber/Lyft full-time.
back to the same point. drivers that lives in NJ with NYC TLC plates, they got it so they can work in NEW YORK CITY... not so they can drive back and forth NJ/NY all day. once again, this TLC restriction is a NYC problem and Uber really doesnt care if a driver cancel on u after he found out ur traveling cross state because he doesnt feel like wasting his time. blame this on NYC needing a TLC to work in their area.
> Uber really doesnt care if a driver cancel on u
That’s very short-sighted. Uber should care if they care about customer retention.
This stuff leaves a bad impression on passengers and makes them less likely to use the app in the future. No well-run business would turn away paying customers like that.
My company pays for car rides when I have to commute early in the morning or late at night. So even though I don’t care about the price, I definitely use Uber less than I would if I were 100% sure they would send me a TLC driver when I request a ride from JC to NYC. I’m sure I’m not the only person in this situation.
I dont even consider this an uber problem that they need to address, so idk. One day when all states need TLC or no one needs one. *solved*
Used to have same issues when I was taking cab to the office. Best is to cancel immediately anytime they are not TLC. Usually with 1 or 2 cancellations, you can get a TLC driver. (I remember seeing an option like “Find a different driver” on Lyft).
I have heard most TLC drivers live in NJ and keep roaming around JC so they can go to the city with a fare (we pay the toll).
Uber/Lyft should definitely fix it.
Uber from jc to nyc is absurdly expensive.
An iPhone is absurdly expensive. The ride can be expensive most of the time... sometimes not. Took it (Lyft) yesterday for $34 which is reasonable. For the amount of times I use it, still cheaper than monthly car payments, maintenance, registration, inspection, upkeep, insurance, gas, EZ Pass and parking. 🤷♂️
Because there are few if any TLC driver roaming around on this side of the river and no one wants to come form NYC just to go back to NYC.
You have to get really lucky and get someone that just happens to be doing a drop of FROM NYC.
Ive had better luck taking an uber to path then getting an uber at WTC then getting an uber from downtown to NYC.
Your gonna get cancelled on 4-5 times easy.
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FYI this is off peak hours- morning and afternoon Rush hours there is a good amount going back and forth but you also get surge pricing not making it worth it
There are tons of NYC riders roaming around.
i always thought the driver knows where you are going, before he accepts also how much is charged. can any uber driver comment on this.
They don't know until they pick you up.
This used to be a huge problem for me and very annoying. I had this problem mostly with Uber, which I don't use anymore, for a variety of reasons. I now use Lyft exclusively, and I prevent the problem by immediately cancelling a ride that has a NJ license plate.
Where exactly did he make you get out at the Holland Tunnel? If it was actually all the way to the tunnel, meaning not a safe sidewalk for you to exit to, he could not force you to get out.
It was a few block from it on a side street. Not exactly in the tunnel or in the busy street thankfully lol. I would have dead weighted my body in that car if he tried that on me.
Yea, these drivers can sometimes be crazy. Luckily, I haven't had much of that since switching exclusively to Lyft. But I had an Uber Driver try to make me get out actually almost at the tunnel. I refused and he pulled over to the cops and they told him he could not put me out there and to keep driving me to NY. 🤷♂️
i had to do this a few times during the initial covid lockdown and it's safest to immediately chat any driver saying you are going to nyc and not wait for them to pick you up
Is this the same with Lyft?
I've only had this issue with Uber, and never with Lyft. That's not to say that's never the case, but that has been my experience.
The question is why would there be a nyc TLC car here in JC unless they happened to drop someone off. This is a nyc problem but idk if uber would go out of their way to code these pick up so u get a TLC car going into nyc.
Tons of TLC drivers live in Jersey!
That's great that they live in NJ. They got that license so they can work in NYC.
Plenty of them try and grab a fare into the city when they start their shift. I’ve certainly experienced the same problem that the OP is describing. Like myself and others have suggested, a simple text can save a lot of time. It’s really not a huge issue.
???
TLC drivers are everywhere in JC. Just take a look at license plates the next time you’re out and about.
I take Uber to work in midtown Manhattan semi frequently because it’s much faster than taking public transit at 6am.
Most of the time, I get a driver with TLC plates on the first try. But it is super frustrating when the app does match me with someone who doesn’t have TLC plates. It’s made me late for work a few times.
Uber could easily solve this problem by tweaking the code to at least give passengers the option to filter out non-TLC plates.
as said before
>back to the same point. drivers that lives in NJ with NYC TLC plates, they got it so they can work in NEW YORK CITY... not so they can drive back and forth NJ/NY all day. once again, this TLC restriction is a NYC problem and Uber really doesnt care if a driver cancel on u after he found out ur traveling cross state because he doesnt feel like wasting his time. blame this on NYC needing a TLC to work in their area.
If the Uber driver’s license plate doesn’t end with a “C” they likely don’t have a TLC license. I always message the driver “going to NYC” so we don’t waste each other’s time!
Via should offer service between JC and NYC.
Idk, they should... but I know when I did uber I always enjoyed the trips to NYC because of the huge pay from it (but I was just doing it part time so didn't care as much)
Get up earlier and take the PATH or the bus
It is because the gig economy is a scam and you are the bait. On the other end a driver is working below minimum wage merely converting a depreciating asset into a cash advance. He is an independent contractor but he has no say in what job he picks up in advance. He does not know when he has to wait 10 minutes only for a customer to cancel on him or when he spends 30 minutes on a $3 ride going 3 blocks… biding his time for a unicorn long-distance trip that like a slot machine pays out just enough to keep him hooked. Uber could be upfront and tell him in advance but then it won’t be able to trick any drivers into picking you up.
Don’t play this game. Hire a chauffeur. Can’t afford one? Well someone else is paying for your cheapness.
Sounds like "luxury" housing.
You can make good money off Uber
Maybe like 2 years before pandemic but not since then they lowered the rates for drivers and charge the passengers way too much compared to what they pay
> way to much
*too
Learn the difference here.
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This is blatantly false drivers keep around 70 percent of the fare you pay to uber.
No they do not uber use to be like that but not anymore
I’ve ubered the other way around a few times but doing it from Jersey just seems like a bad idea. Plan better.
Boy O Boy O Boy....first world problem!
Own_Pop_9711 t1_j8d1maa wrote
Uber to path then uber again on the other side might be easier than what you're trying to do.