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scubastefon t1_j8dya73 wrote

Reply to comment by Vegetable_River in Uber: NJ to NYC by [deleted]

Yeah I don’t take those calls. OP is right, they should fix the system, and it’s not my fault that they can’t organize it correctly. it doesn’t seem to be a hard issues to handle.

Also fwiw I don’t think it would do anything to reduce the surcharge.but it would make the user experience better for both the driver and passenger. Take the friction out.