I've been to Englewood for a procedure. Had a cancer scare. And my specialist was affiliated with them. My experience at the hospital was very good. Day of procedure I had a personal escort guide me through the process from start to finish. Currently had some chest pain and my specialist is affiliated with Hackensack. My tests are a week away. Although it is not at the medical center. But have had family members who have been treated there. And it's great. My only negative is that the computer system that they use for scheduling and basic info seems to have issues every time I've had to interact with them.

This is just one personal anecdote, but my son broke his wrist last spring running around in the park after dark. At first he insisted he was fine, so we didn't end up going to the JCMC emergency room until after midnight. Being late, it wasn't too crowded, but they also didn't seem to be all that well-staffed. And someone came in with a gunshot wound and someone else came into the waiting room in labor, so we weren't the priority.

At 4AM I decided my kid needed some sleep, so we went home and went to urgent care in the morning. They wrapped him up and sent him to an orthopedist in the suburbs who put him in a cast, all in less time than we sat in the waiting room at JCMC.

So, moral of the story is less that JCMC is bad, and more that, don't go to the emergency room unless it's life-and-death. Odds are you're going to get better care and faster from urgent care.

It's suitable for most stuff but I don't think I'd recommend anything in JC area if I had a serious need for interventional care. My dad was in rough shape and was at both hospitals at some point before he passed last year, but I felt JCMC was 100x better from my perspective and my dad seemed to be in good hands (he was just too sick to come back from his overall situation)... I know people who work there as well, but that's besides the point.

I would still recommend Hackensack based on having a lot of in-law family who are up in years and most of them have been trying to go there whenever they need a procedure or such. I realize that even "great" hospitals can fail in certain areas or for certain complicated things... I have a close friend with a rare genetic condition and Columbia and NYU Langone both failed her terribly and she's back down at Hopkins for her care now. It's possible the care she got in NYC actually contributed to how much surgery she needs now. So I 100% understand the concerns you have and why you are asking for more recent validation.

You are welcome to DM if you have any specific concerns and I can try to offer more specific information...