There is a lack of quality bagel shops in the area. Avoid the 9-10:30am rush on Saturday and other mornings. You can also order online ahead.

Their service could use some improvement, but they’re a bagel shop, not a sit down restaurant with waiter service.

I ordered a lox bagel sandwich the other day (online in advance) and they gave a heaping amount of lox in my bagel. Was a great start to my day.

Edit: forgot “service”*