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HappyArtichoke7729 t1_irz7n22 wrote

No, false. Let me explain this to you buddy.

The problem with autopay is people can just take money out of your account, and if they take too much or keep taking it after you're done with them, then the onus is ON YOU to spend a bunch of YOUR TIME trying to talk them into giving you YOUR OWN MONEY back.

If they ask for money and you pay them, the onus is ON THEM to spend THEIR TIME chasing you if there is a misunderstanding.

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Jimmoe t1_is0apre wrote

You're right. Many years ago, Verizon, through autopay, withdrew an additional random $300 from our checking account. After many hours of phone calls to various reps and mangers, they owned up to their mistake. However, Verizon refused to refund the money. The $300 had to be used as credit for future bills. Yeah, Verizon sucks.

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