What I’m hearing is that I should not have bothered paying rent during Covid. Oof. Sorry you’ve had all these issues. My first apartment was a Dixon one too in 2014 and honestly, I’ve always had issues here and there but they always responded promptly. The weird thing this time was that, I submitted the roof thing, silence. Then our basement began flooding… they had someone there 12 hours later. That contractor told me “by the way, they know about the roof falling and someone will contact you shortly.” That’s the last I heard. He wasn’t even part of the Dixon company, it was a subcontracted guy.

Idk. Obviously we won’t renew our lease in June I guess lol.