Yea. Outside of a handful of special situations. Most tax preparers just punch your data into an app and print out the results. Often hiring someone for low wages to do the data entry.

Not much different than doing it yourself with any software of your choice.

These days all the major offerings support 95% of tax situations by the time you get to the top tier of their product.

So for most people, using a human is just a waste of money. For certain high income people who need to discuss tax strategies it can be worth it.