Viewing a single comment thread. View all comments

mwssnof OP t1_j2r2kk4 wrote

Reply to comment by No_ID_Left_4_Me in Anyone with experience requesting itemized bill for Jersey City Medical Center? by mwssnof

wow great tips, thanks so much! you'd think with so many smart people so much money and so many professionals, considering we had great medical experience, that they'd be better sorted in the billing department. Amazing!

10

No_ID_Left_4_Me t1_j2r40rh wrote

I don’t think the medical people have ever met the billing people. Seeing as the billing department told me at one point that they only accept certain documents via fax… I can only assume the entire office is twenty to thirty years behind the times.

I had to spend 3 days in the hospital there, and I’ve spent an almost equal amount of time just trying to resolve their bookkeeping incompetence in the year and a half since then. It is as simple as they said I never paid and I have all the documents proving I did.

They are either criminally over billing or negligently incompetent. Don’t trust a single thing they tell you. By the time you are talking about $20k it might be worthwhile to pay for a few hours with a lawyer or some other expert’s time to assist you.

17

[deleted] t1_j2rnlms wrote

Can confirm, worked for jcmc and have no idea how the billing is done or who handled it. I've never interacted with billing at any hospital I've worked at. We simply document and enter charges for the services we provide (not in money but procedures) and through some black magic that turns into dollar signs on a piece of paper sent to you.

8

mwssnof OP t1_j2thr8p wrote

got it, will do. they have those patient advocates we may be gearing up to contact. thanks for the tips!

1