They are allowed to be short staffed bc decreasing insurance reimbursements and staffing cuts so CEOs can keep more money in their pockets is a thing. If you want it to change, please complain to your insurance because they own the insurance and won't do anything since you are forced to fill there. Complain to govt officials as well. Nothing will change unless someone in power dies. Even celebrities have complained and nothing changes You are better off filling at Tufts or Brigham and womens or any outpatient hospital for the time being. It is dangerous bc every CVS is like this. Lines through the aisle and only one person working. Btw the reason why you can only fill at CVS is because your parents workplace chose cheap insurance their HR sets the rules. Tell them to complain to HR to change it. I had CVS Caremark and could fill anywhere but could only fill 90 day supply at CVS