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dizzish t1_ixs5dnn wrote

Reply to comment by salvagingthestars in Anyone have tips for getting a human when calling the rmv? by nickmandl

Why would either of them take time to do this?

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AtmosphereNo4389 t1_ixsmv4t wrote

Because it’s their job! Constituent services, and their legislative aides do the legwork. They like to help!

Edit: former legislative aide here. Your reps are here to serve you and they like to help. Honest

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salvagingthestars t1_ixt3hfz wrote

Because it takes a lot less time to get a legislative aide on the phone than it does to get an rmv rep. OP seemed frustrated to waste time not getting through to someone at the rmv so I suggested a faster way to make that happen. The whole job of constituent services staff is to help connect people with state agencies and not enough people know about how helpful that is!

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bemest t1_ixucpci wrote

Yep RMV has a contact for the reps. I got ahold of my state rep about an issue and the RMV person called me!

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[deleted] t1_ixshgdq wrote

I see all these complaints, I wonder if someone has gone to solve it 7 yet

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