Submitted by nayrcire t3_zuoi6e in massachusetts
I see all over the internet that utility companies can't shut off your service from November 15-March 15 or something similar, but when I was on the phone w eversource, the customer service representative told me straight up it wasn't true. I do rely on my electric bill for heat, and it's obviously brick af out lol. I owe like $1,400 at this point... Thanks in advance!
Theor_84 t1_j1khtw2 wrote
Generally speaking I would imagine the company working with you on some sort of payment plan if you can afford that. I've never tried this before so it's just a guess.
I've also heard for years that they can't shut you off, but I don't know how true it is, and how much of a fight it would be to get it back on if they "accidentally" shut off the wrong house/apartment.