I'm currently in NY visiting family, but I injured my foot. I thought the pain would go away throughout the past couple days, however it worsened and I can't put any weight on that one foot.

My issue of getting it checked out at urgent care is that I have Masshealth as my insurance and l'm not completely sure if my visit will get covered since it's out of state.

Was wondering if anyone had any experience with this or any information regarding it as their customer service line is closed until Monday.

Thank you!

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markurl t1_j3g0iza wrote on January 8, 2023 at 7:57 AM

Another similar post says only covered for emergency room. Unless you hear otherwise, I wouldn’t risk it with urgent care.

https://www.reddit.com/r/massachusetts/comments/kp2ajg/how_does_masshealth_work_when_youre_out_of_state/?utm_source=share&utm_medium=ios_app&utm_name=iossmf

Maronita2020 t1_j3gmswo wrote on January 8, 2023 at 12:42 PM

This is the link to Mass Health and what is says about out of state coverage:

https://www.mass.gov/service-details/covered-services#:~:text=Out%2Dof%2Dstate%20emergency%20treatment&text=In%20certain%20situations%2C%20MassHealth%20may,cards%20you%20have%2C%20if%20possible.

TAmber1213 t1_j3hdbl5 wrote on January 8, 2023 at 4:20 PM

Im pretty sure that youd have to go to the ER

Timtherobot t1_j3gv2jc wrote on January 8, 2023 at 2:05 PM

You need to get your foot checked out. Your situation is the definition of an emergency - a medical condition requiring immediate attention. You should notify your PCP with 24 hours of the visit and followup with them

Many Urgent Care centers will bill as if they were an ER, especially to out of network patients. I would also suggest going to a Urgent Care center that is affiliated with a hospital if possible - they tend to be better staff ed and equipped than as stand alone center

ThreeDogs2022 t1_j3gts1v wrote on January 8, 2023 at 1:53 PM

Unless you're willing to go to the ER (which is lousy idea for reasons ranging from covid and flu and severely overtaxed ers and wait times all the way to the more esoteric waste of resources) i'm pretty sure you'll be asked for cash up front in the urgent care. Unless you're in absolute agony and cannot bear the pain, i'd RICE that sucker and make plans to get home.

WhoBroughtTheCoolKid t1_j3k96to wrote on January 9, 2023 at 3:29 AM

There’s a 24/7 nurse advice line you can call and they can help.

[deleted] t1_j3kcl07 wrote on January 9, 2023 at 3:54 AM

[deleted]

aja09 t1_j3lmazv wrote on January 9, 2023 at 12:28 PM

Sounds broken if you can’t put any weight on it… go to ER. You need XR.

Bobbydadude01 t1_j3gr1ai wrote on January 8, 2023 at 1:27 PM

You can call and ask why are you asking reddit?

ThreeDogs2022 t1_j3gtubh wrote on January 8, 2023 at 1:54 PM

Poster says customer service line is closed.

Bobbydadude01 t1_j3gtyph wrote on January 8, 2023 at 1:55 PM

Seld service is 24/7. They have info about what's covered in self-service. You could also read the benefits package.

chickadeedadee2185 t1_j3h9w2n wrote on January 8, 2023 at 3:57 PM

Weekend

Bobbydadude01 t1_j3ha0pp wrote on January 8, 2023 at 3:58 PM

Self-service is operational 24/7 and can answer questions about coverage. They can also just read the benefits packet.

chickadeedadee2185 t1_j3hcde8 wrote on January 8, 2023 at 4:14 PM

And, you could give them a break ( no pun intended).