kanid99 t1_jbogo7z wrote on March 10, 2023 at 2:47 PM

Reply to comment by Jay_Derkin in Liberty Utilities forcing access to checking accounts... by [deleted]

All those other methods are arguably anti consumer, designed to provide additional revenue to the company via processing fees or late fees(possibly). The only non fee method requires the consumer go out of their way to a retail location, in person which let's be honest, most people in 2023 won't do. That they removed the more convenient, fee free, consumer friendly option says everything to me and I agree with the op.

LvnLife2019 t1_jbph21e wrote on March 10, 2023 at 6:43 PM

Yep, banks build revenue from late fees..utilities want to do the same. Racket.

kanid99 t1_jbpibf4 wrote on March 10, 2023 at 6:51 PM

Im not opposed to fees in general - only when a business model is shaped in a way that makes it difficult to avoid paying late fees even as a responsible customer. Some banks handle it responsibly, some banks are predatory with fees.

LvnLife2019 t1_jbpk0tz wrote on March 10, 2023 at 7:02 PM

Completely agree.

kanid99 t1_jbpk9kt wrote on March 10, 2023 at 7:04 PM

Xfinity is my fave for this. When the "additional" unavoidable fees make up more than 1/3 of your bill, something is very wrong imo.

valleyman02 t1_jboi9c8 wrote on March 10, 2023 at 2:58 PM

Yep I just read a report last month I thought posted in this sub. but I can't find it.

That electric customers using a third party electricity vendors pay a premium of 4.8% or so in NH for electricity. That the predatory practices some electricity vendors use cost customers more. Sound like a good deal but the total cost of ownership is higher.

Vulture capitalism at its finest.