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Anxious_Aide_2091 t1_iurubst wrote

Was this for an inspection? Or they just said you needed struts and you got them done?

Either way, before you go to small claims or whatever, I’d reach out and contact their corporate office first. I had an issue with them in the past, and the corporate office way actually really helpful, and the next day they mailed a refund out to me. Your results may vary.

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Unlikely-Passage-653 OP t1_iusf01y wrote

No I had em do some work on my brakes and every time.id come in they would tell me I should get struts. Multiple times so I caved in. But not before I ran it by them that the sub box is back there. And got the all clear. I've been putting in complaints with corporate daily and never receive a call back except once some lady names SJ who was rude and just repeated that they said my sub box is to blame and I should remove it. Nobody cares that I ran it by them BEFORE HAND... :/ I have a open credit card charge back against them because I didn't think of small claims and technically I didn't get what I paid for. They also claim I had another shop work on my car but actually all I did was have another mechanic test drive my car for 5 mins and his conclusion is these struts are junk

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