Siesonn OP t1_iy4397o wrote on November 28, 2022 at 4:34 PM

Reply to comment by Timzawesome in Holiday PSA: Keep your cell phones in a location that isn’t easily accessible to theft when you are out in crowded places (e.g., Merrimack Outlet Mall). Theft increases during the holidays. by Siesonn

We went right to Verizon and she was able to have the phone wiped clean and have it listed so that it can't be activated by anyone.

Less_Cryptographer86 t1_iy4ngxn wrote on November 28, 2022 at 6:48 PM

Can they tell if it hadn’t already been activated by someone?

Siesonn OP t1_iy4q4k7 wrote on November 28, 2022 at 7:05 PM

I'm not sure. We called Verizon customer service to have the phone shut down as soon as she realized it was stolen. Then we went to the Verizon store and they confirmed that the phone was shut down and could not be activated again. We were told that the most it would be good for is if someone used it for parts.