I had that happen when they were still Atlantic. I got it sorted out, paid them the whole $10(!!!) they deactivated my account over while on the phone with them, and when internet was back on they asked if I "needed anything else." And I said yes, your office in Rochester has been closed over Covid for months and I haven't had time to figure out how to cancel cable if not allowed to in person so how about you help me with that?

Screwing me over a $3.33 a month increase they never bothered to communicate with me about encouraged me to cut $70 from my service bill. Idiots