A woman was brought in to the institution. She was in the middle of moving from one state to another with both her possessions and her dog in transit. She needed to be present when her stuff and more importantly her dog arrived - there was no one else to take over. She was freaking out not because of her problems but because the institution would not even consider letting her go and care for her dog. As she was freaking out about this, lying on the floor screaming, some asshole nurse just tried to calm her down saying there, there, it's not that bad.

Myself, I was in the middle of job interviews for my current job. I needed that job but no, that wasn't a valid reason to leave. Nor was he need to help my partially disabled wife. Another woman who was there found out her 82 year old husband had been admitted for heart surgery just as she came in. Did this matter to the staff? Hell no.