I can definitely see this. They're super shady I went there some years ago they slid percentages over on paper like some kind of drug deal was super weird. Was desperate and got a non Kia used car worth about 10k there regret it and they didn't help with any issues the car had immediately after purchase such as engine shaking, radio not working in the cold, ext. Was a rogue would also never buy one of those again lol.

Called to complain and the sales person we dealt with at the time was apparently let go or left very soon after our visit. The owner is a dink as well. I wouldn't suggest this dealership to anyone.

Bought a car from grappone a few years after never looked back. They know how do it right.