Ignoring all the bs below a choice of a bank has a lot to do with your finances and your financial situation. If you just need a checking account and a debit/atm card then you want a bank that has ATM locations where you live. If you are in business then you would want a bank that caters to businesses. I have account in 4 different banks for 2 businesses, cd accounts, personal banking, loans etc. Figure out what your financial needs are and the go talk to the local bank manager in a number of banks. The smaller independent CUs and banks tend to give better service but may have fewer options and products. The national banks are more useful if you need a variety of services. In the end their are so many options that you need to figure out. I have a citizens account that’s great because the branch manager is great not the company. It’s all based on the people the work there. Good luck.