Minor gripe:

The Comcast outage site has a button for "Text me with updates".

I signed up for that at 1:30 PM. I know it works because to authenticate my account, they sent a text in the first place.

When I typed in the #, I got a confirmation saying they would text when it's restored.

I wasn't only looking for a text when restored. I was looking for a text when there are updates, like the button said.

I reloaded the outage page several times, and like others here's saw that it went from estimated restoration time: 6:10 then 7:00 then 10:00 then 11:30.

You know what those are? UPDATES. If it's only going to send a text on restoration, then reword the button to say so.