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petergriffin999 t1_j2zpugo wrote

Ayep. Southern NH here. Heard there was an accident that took down poles outside Comcast offices in Manchester.

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platyhooks t1_j2zqoxv wrote

Just got a text from Comcast asking if I would like a text if service comes back on overnight. They haven’t supplied any details. I’ve heard about some kind of accident.

Edit Yup WMUR has it now.

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Bianrox t1_j2zrqx3 wrote

Eyy!! West side Manch neighbor, join me with Fidium. I’m paying $70/mo for gb internet, it goes up to 80 next year but heck, I had great internet all day long. Join me brotha!

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AWSMDEWD t1_j2zwsum wrote

Yep, still waiting for it to come back. Xfinity now says it'll be back by 11:30 PM.

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petergriffin999 t1_j31ixd0 wrote

Minor gripe:

The Comcast outage site has a button for "Text me with updates".

I signed up for that at 1:30 PM. I know it works because to authenticate my account, they sent a text in the first place.

When I typed in the #, I got a confirmation saying they would text when it's restored.

I wasn't only looking for a text when restored. I was looking for a text when there are updates, like the button said.

I reloaded the outage page several times, and like others here's saw that it went from estimated restoration time: 6:10 then 7:00 then 10:00 then 11:30.

You know what those are? UPDATES. If it's only going to send a text on restoration, then reword the button to say so.

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SellingCoach t1_j32a6he wrote

Yeah, it was out throughout southern NH from what I understand. I ran an errand yesterday and they couldn't accept credit cards because they were down as well.

The initial text I got said it would be restored at 1:40PM, the most recent text I got said service was restored at 3:22AM.

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