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Black6host t1_j4bol2x wrote

Reply to comment by Selfless- in Choosing another Electricity Supplier by juskelly76

How are the other charges like delivery charge and misc fees with Direct Energy? Also, I see multiple options, some a bit less expensive than others, all offered by direct energy. Are all of them able to be cancelled with no penalty? Thanks!

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Selfless- t1_j4bvxh8 wrote

Delivery etc. are still provided by Eversource at their standard rate.

I think Direct Energy puts you directly into one of the contracts they bought, so if they buy from a supplier for XX years at a certain price then they sign up as many customers as the numbers allow for that price and term. They’ll find you a new contract when that one ends if you haven’t switched yourself already. Any leftovers they sell to Eversource.

Still no penalties for switching mostly I think because no one has been switching so Eversource still has near 90% of the customers by default. If the freedom ever starts costing them money then maybe there will be fees.

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Black6host t1_j4bw5au wrote

Thank you. Just signed up, my elec bill, like everyone's, has been going through the roof.

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