Submitted by ThrowRAShootinfoot t3_116j6cs in newhaven
dang_he_groovin t1_j97d4mz wrote
Reply to comment by andrewbwilliams in Restaurants to impress visitors? by ThrowRAShootinfoot
Bro heirloom is possibly the worst restaurant in town. Everytime I'm there it's full disaster mode
Independent-Hawk-699 t1_j97gy7o wrote
It’s true. It’s the staff. They’re terrible. They act like you’re burdening them by asking them to do their job.
Lazy_Nobody_4579 t1_j97h8ky wrote
Pre-pandemic they were really good in my experience. Haven’t been back since hut haven’t heard good things post-pandemic either.
Independent-Hawk-699 t1_j987zie wrote
They laid off all staff during the pandemic without calling anyone back for over a year. Their executive chef left and they’ve had an identity crisis. He pretty much salvaged the restaurant. When they first opened it was a shitshow too. The only thing keeping it floating is the hotel.
curbthemeplays t1_j99a46e wrote
New chef now? I did like it pre pandemic.
Independent-Hawk-699 t1_j9ayenj wrote
Yes. They downsized staff and cut costs a ton.
HockeyandTrauma t1_j97rkrg wrote
Yeah. I was a big fan, and my wife and I went in Jan 22 for our anniversary and it was.....not great to say the least. It fell off a ton. We likely won't go back with so many better options.
MochaUnicorn369 t1_j99bn3p wrote
Yes I’ve been there 2-3 times post pandemic only because someone else suggested it. Not impressed.
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