We tried to fly Avelo today and had a horrible experience. After 12 hours in the airport and multiple delays and cancellations we have no flight and our holiday trip has been cut short but 2 out of the 4 days. So we are not going and trying to find something to do for our kids. It was a horrible experience they contract in people to work their gates who are not actually with avelo and have no contact with them. We had more information following the online tracking then they did. If you question anything no matter the tone of voice from sweet little girl to mean hateful person they threaten to kick you off the flight. They lost our luggage and then after the cancellation of the first flight made us all go get our bags and re check them in and then go back through TSA. They are the absolute worst!!!! Never again.