The one in Hanover is wack. Simply because returning anything there seems to be impossible. At least it was for a while. I went in to return something last year and the woman was like, Nope. Customer service is closed. So I said, I can't make a return at all today? So when? And she was like idk but not today (mind you it was a Saturday or Sunday). Said whatever and went to check out and I asked the cashier if they could do a return by any chance. The answer was yes they can, and they did. No big deal, shit happens maybe a bunch of people called out and so they didn't have staff door customer service. Fast forward to the next several times I've gone there, I've overheard the same exact scenario play out with people with far less patience than I have unfortunately. That and I've been there so many times where the self-checkout line wraps all the way to the wall and up that aisle because there's maybe 1 cashier open.