So I flew Frontier from MCO to TTN. I know my first mistake was flying frontier lol. Anyways, the flight there and back was completely fine until we landed and we were greeted with a “Welcome to Philadelphia!”

We landed in PHL instead of TTN because they said due to the fog the Trenton airport didn’t have the correct equipment for landing? They did say they’d eventually get us to Trenton. Well two hours later they canceled the flight and left us scrambling at 2am in Philadelphia.

They told us we’d get reimbursed up to $100 but everytime I chat with an agent they tell me the flight isn’t eligible for a refund because the flight departed. Is there anything else I can do?? Is this normal for Frontier to not be able to land in Trenton?

Comments

hip_drive t1_j9z6oac wrote on February 25, 2023 at 5:23 PM

Flights are diverted literally every day for a multitude of reasons. Trenton isn’t special that way. Sorry it happened to you!

Chipazzo t1_ja019e6 wrote on February 25, 2023 at 8:46 PM

They say you’re not eligible for any type of refund because the flight departed? The destination was Trenton not Philly and the cost to finish your travel to the booked destination is on them not you.

This isn’t horseshoes and hand-grenades, close enough doesn’t cut it.

AlarmingGoose7440 t1_j9zggk2 wrote on February 25, 2023 at 6:27 PM

Getting a refund from an airline is a complete hassle. Good luck.

Low-Pollution2414 t1_ja09cmq wrote on February 25, 2023 at 9:42 PM

This happened once while my husband and I were long distance dating - he flew to see me and his flight was diverted to another airport an hour away due to fog. He was not flying frontier. I know it’s a pain in the ass, but it does happen when they can’t land in the fog. I was able to go get him, but I know a lot of people on the flight struggled to get transportation back to the correct airport. Sorry it happened to you, that’s frustrating!

YetiBeachRainbow t1_j9zc3cu wrote on February 25, 2023 at 5:58 PM

I guess bc Trenton is super small and might not have all the same things a major airport like PHL or EWR has they might have to bail unexpectedly

VaMoInNj t1_j9zpbyw wrote on February 25, 2023 at 7:25 PM

If my googling is right, TTN only has a CAT I ILS system, so it requires at least 1,800 feet of visibility to land.

oldnjgal t1_j9ztclw wrote on February 25, 2023 at 7:52 PM

Same thing happened to me a few years ago. Luckily, I only had a carryon. I got together with 4 other people and we got an Uber to take us to the Trenton airport. Split the bill.

socbrian t1_ja1bjwn wrote on February 26, 2023 at 2:33 AM

Usually if it's weather related your sol

VaMoInNj t1_j9zlmgo wrote on February 25, 2023 at 7:00 PM

Elliott.org

Sounds exactly like something they would be able to help with.

sergiu_mightytravels t1_ja1d2j2 wrote on February 26, 2023 at 2:45 AM

I was flying Frontier from Orlando to Trenton not too long ago and, while I've had bad experiences in the past, the flight itself was surprisingly smooth and incident free. The only issue was the announcer greeting us with "Welcome to Philadelphia!" when we arrived in Trenton - we all just laughed it off and moved on. I'm not sure if this issue has been resolved but I'm surprised the crew didn't realize their error!

kurt667 t1_j9z844i wrote on February 25, 2023 at 5:32 PM

There are flights from Philly to Trenton?

VaMoInNj t1_j9zmlmf wrote on February 25, 2023 at 7:07 PM

https://www.flightradar24.com/data/flights/f99265

Frontier has to get that plane from PHL to TTN somehow for its next flight out of TTN. I would imagine that someone on the cabin crew timed out so they weren’t able to do it with passengers.

mdnla OP t1_j9z93ie wrote on February 25, 2023 at 5:38 PM

I don’t think so but I’m not too sure. The flight was MCO to TTN not MCO to PHL. But instead of landing at our destination we landed in Philly.