Viewing a single comment thread. View all comments

liz11o3 t1_iutsth2 wrote

First ask for an itemized invoice for charges related to repairing the issue. Normal wear and tear is standard and acceptable. Hopefully you have some pictures of the condition you left the apartment when you left.

5

Socially2019 OP t1_iutt0sy wrote

Itemized documents show carpet stain.

1

liz11o3 t1_iutwir4 wrote

I would respond by saying their “invoice” is unresponsive and to provide an itemized invoice showing the charges incurred for carpet cleaning including the company they hired, date of service, and the charges for cleaning service. There’s no way a carpet cleaning cost $900. It’s up to them to provide evidence as to why they needed to withhold over $900 from you.

3