In August my daughter and I had a surprisingly pleasant experience with a DMV staff member in Toms River. She was so nice! We returned a month or two later for a written test and it quickly became apparent that I was missing a document that nice DMV lady was supposed to have given me. She’s called outside to speak to me (why?) and immediately she’s sneering and denying she made a mistake. Um ok, but that doesn’t change the fact that I don’t have this document. What do we do? Her solution is to fetch her even-ruder supervisor (why???) who loudly kept repeating “she gave it to you, you have it!!” I do not have it. I never had it. You can see that I paid for it. Can’t you just reprint it? “No. It was given to you.” After several minutes of her berating me in front of a line of people, I throw up my hands and say “I can’t believe you’re not going to honor my daughter’s test appointment and making us come back!” She says, “what are you talking about? Just go the window and pay $4 for a duplicate”. ARGGGHHHH!