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itsaboutpasta t1_j1syj89 wrote

I’ve seen the good and the bad when it comes to large medical practices and agree I don’t see a problem if they do it well. The more convenient and accessible healthcare is, the more likely people are to seek it out before things get too bad.

Hackensack Meridian is a joke - the providers we’ve seen there have been awful and the “portal” is non-existent. Customer service has also been lacking when I’ve complained.

I’ve certainly had my issues with Summit Health over the years but I’ve never doubted the care I get through them. If an issue comes up where I need a specialist, they’ve connected me directly to their offices and I don’t lift a finger til they call to make an appointment. I can also make appointments and ask questions thru the portal and get doctor’s notes online.

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ultra_violetttttt t1_j1tjamp wrote

Have you used Hackensack meridian recently? I use them for prenatal care and I love it. To be fair though, I haven’t been there for anything else so now I’m curious about how other specialties are

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itsaboutpasta t1_j1u0vpt wrote

We tried an OBGYN and a primary care doc. So not the hospital itself but they have all these providers in their network. I thought that would mean something for the quality of care but both providers were terrible at patient care and office management - like you’d call one and lines were forwarded to the doc’s personal cell, which was never answered, or the office would be closed when you had an appointment and no one bothered to call in advance to reschedule. Patient care itself was unacceptable - test results wouldn’t go up on the portal and bedside manner was completely inappropriate.

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ultra_violetttttt t1_j1ut4sd wrote

That is really awful, I’m so sorry! It’s sucks that finding a doctor is really hit or miss. I didn’t have a super great experience in the ER in terms of bedside manner, but office visits always go well. I hope you were able to find a practice somewhere that treats you well!

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