Viewing a single comment thread. View all comments

0x11C3P t1_j6jhmw8 wrote

Reply to comment by StrategicBlenderBall in This happened in NJ: Dude's steering wheel falls off his Tesla on the highway; asks for Elon Musk's help on Twitter by dubly_

I mean, it looks like he already got billed $100 on a new car. Lol

I figured warranty would have made them take care of it all for free.

9

StrategicBlenderBall t1_j6jic35 wrote

The service team probably didn’t close it yet. That happened to me once, I went to pick up the car but it said I owed a couple hundred on a warranty related issue. I was about to ask the service manager about it but he had already cleared it.

Despite what most people say, Tesla Service is actually really good, especially the Eatontown and Princeton locations.

6

You_Are_All_Diseased t1_j6jrecx wrote

Between haters and fanboys, it seems impossible to get objective opinions about Tesla.

22

rpd9803 t1_j6jyhoo wrote

I think the answer lies squarely between the haters and the fan boys: they’re meh. Electric vehicles are cool. Some of the vehicles are novel, but they’re also kind of built poorly and just sort of typical mediocre car quality.

6

StrategicBlenderBall t1_j6kuyh0 wrote

I have a Y and a 3. My 3 had some minor cosmetic issues when I picked it up, Service Center fixed it and that was that. My Y, built in Austin, is perfect. Coming from a 2018 CTS and Grand Cherokee, I’d say the Y and 3 are on par quality wise. The materials are somewhere in the middle, but the seats are damn comfortable for the price range.

But the best part of any EV is the power and convenience, and that’s really the reason I went with Tesla. Nobody can touch the range and the Superchargers are the best until EA catches up.

2

StrategicBlenderBall t1_j6jrx1v wrote

It’s pretty annoying. Yes, I own two, but I also recognize when Tesla does stupid shit. The steering wheel falling off is stupid and also extremely dangerous. That being said, yeah they fixed it under warranty lol.

2

kaliwrath t1_j6mt3qn wrote

Great battery and charging network on a very good chassis. The finishing is very shoddy and while the basic software is good, some features are very much beta.

1

krins12 t1_j6l0xvd wrote

Not gonna say which one to avoid doxxing myself but there’s only one good Tesla location (not the one you named). As an owner since 2019, the rest are all subpar. All my other luxury vehicles have much better service.

1

StrategicBlenderBall t1_j6l5mm5 wrote

My only experience with luxury service was Cadillac. It was pretty subpar, typical GM lol.

1

mynewaccount5 t1_j6l9k3e wrote

They had to ask him for context as to why the car was towed in. The steering wheel had literally fallen off.

0