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Ghost_of_P34 t1_j2x9js2 wrote

Well, it's a good thing Salesforce recently spent millions of dollars on marketing w/ celebrity endorsements. /s

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_tx t1_j2xce1o wrote

I know it feels kinda weird, but those one off costs really don't affect decisions today. The SAAS industry is extremely forward looking because for companies like Salesforce, their product is insanely sticky. Salesforce really doesn't lose many customers so the company has cash coming in. They just aren't bringing in enough new customers to warrant paying the sales staff so much money today.

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traegeryyc t1_j2xd8az wrote

>companies like Salesforce, their product is insanely sticky.

They developed an Early Warning System that tracks ~130 customer metrics. It can predict a customer about to churn with more than 95% accuracy more than 9 months out.

They are incredibly dialed in.

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_tx t1_j2xh5dm wrote

I'm sure there are others, but Salesforce and Workiva are the 2 platforms I never saw anyone leave while I was in consulting.

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BasroilII t1_j2y5c3n wrote

My company left salesforce. There were a couple reasons, but cost was the biggest.

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someguy7710 t1_j2ykuzu wrote

Its insanely expensive, we moved some stuff off it, but not entirely.

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traegeryyc t1_j2z4y5p wrote

Definitely. I promoted and championed HubSpot into my ladt couple organizations. It is an incredibly powerful, c9nnected, scalable, approachable and more affordable platform.

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tylerdotaa t1_j31jh2l wrote

Being an admin of both products in the past you cannot compare hubspot to salesforce.. hubspot is a whellbarrow salesforce is a porsche

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jade09060102 t1_j30zery wrote

SAP also very sticky

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djwm12 t1_j3190dm wrote

SAP has been pretty innovative in the past 5-10 years. Not saying they're perfect but headway is being made. Oracle, on the other hand, seems less appreciated by enterprise customers. I still can't forgive them for what they did to OpenOffice. And yes I'm aware of LibreOffice.

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ChocolateTsar OP t1_j2xllgw wrote

Yeah, I don't understand why they bring so many celebrities and famous people to DreamForce. Most people using Salesforce's software probably don't care.

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shamblingman t1_j2yf0rt wrote

It's just product awareness and is not targeted to current users. The one time advertising cost is nothing to them.

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Littlebotweak t1_j2xqhop wrote

It's just appearances, fitting in with the scene (that they helped create). I've worked with and for 'salesforce companies' and it's a lot of EBITDA focused cult-like insanity.

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ShellOilNigeria t1_j2z443i wrote

I got to see Stevie Wonder at Dreamforce about five years ago. It was great until he went on a pro-Hillary Clinton rant for about 15 minutes....

That sucked

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mrbrambles t1_j2zjzry wrote

You are telling me sales people don’t care about having celebrity addled experiences to brag about?

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esther_lamonte t1_j31k50i wrote

We all would rather they invest in making “lightning” faster than molasses. That whole platform is a shit covered snail.

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Evening-Odd t1_j35dq7h wrote

Shit covered snail is going to be my new catch phrase 🤣

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singinfaticags t1_j36bhjc wrote

I was wondering what is going to happen with Salesforce's existing customers. Are they going to receive less support because of this layoff? I personally used Salesforce and I'm planning to migrate from Salesforce to Odoo. I heard that Odoo is like SF which handles all the business aspects like accounting, project management, CRM and etc.

However, I don't want to bother to do the migration myself. I'm planning to hire an Odoo specialist from Brixxs. It is a reliable IT company based in Netherlands. You can Google them to know more about the services they offered.

I've had a great experience working with them in the past about my mobile application. They did a stellar job in developing it. And, I think they will do great too in my SF to Odoo migration.

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