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traegeryyc t1_j2xd8az wrote

Reply to comment by _tx in Salesforce to cut staff by 10% in latest tech layoffs by ChocolateTsar

>companies like Salesforce, their product is insanely sticky.

They developed an Early Warning System that tracks ~130 customer metrics. It can predict a customer about to churn with more than 95% accuracy more than 9 months out.

They are incredibly dialed in.

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_tx t1_j2xh5dm wrote

I'm sure there are others, but Salesforce and Workiva are the 2 platforms I never saw anyone leave while I was in consulting.

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BasroilII t1_j2y5c3n wrote

My company left salesforce. There were a couple reasons, but cost was the biggest.

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someguy7710 t1_j2ykuzu wrote

Its insanely expensive, we moved some stuff off it, but not entirely.

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traegeryyc t1_j2z4y5p wrote

Definitely. I promoted and championed HubSpot into my ladt couple organizations. It is an incredibly powerful, c9nnected, scalable, approachable and more affordable platform.

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tylerdotaa t1_j31jh2l wrote

Being an admin of both products in the past you cannot compare hubspot to salesforce.. hubspot is a whellbarrow salesforce is a porsche

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jade09060102 t1_j30zery wrote

SAP also very sticky

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djwm12 t1_j3190dm wrote

SAP has been pretty innovative in the past 5-10 years. Not saying they're perfect but headway is being made. Oracle, on the other hand, seems less appreciated by enterprise customers. I still can't forgive them for what they did to OpenOffice. And yes I'm aware of LibreOffice.

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