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DisconnectedDays t1_iyfsbc4 wrote

Legally he doesn’t have to return it.

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indyK1ng t1_iyftg9b wrote

Yeah, but sometimes it's good to be nice.

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DisconnectedDays t1_iyftm8e wrote

Free turkey fryer > returning Turkey fryer to a multibillion dollar company

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indyK1ng t1_iyftzd8 wrote

Well, it's not the company's turkey fryer it was another customer's and they were going to ship it to someone else.

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DisconnectedDays t1_iyfu4e1 wrote

They could ship another one to the right customer

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indyK1ng t1_iyfuf68 wrote

It wasn't a brand new turkey fryer, it was one that was in for repair. I guess the building that repairs steam decks also has a place that repairs turkey fryers.

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Luckcrisis t1_iyh6dvb wrote

Video games are a passing fad. Turkey Fryer repair is recession proof. Valve is just hedging its bets.

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Nekaz t1_iyk4gm5 wrote

Uhhhh legally you can run over and kill people if you have diplomatic immunity

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AutomagicallyAwesome t1_iygdsgj wrote

If Steam is providing a shipping label then he almost certainly does. Most companies will eat the cost of shipping mistakes but that doesn't mean you're legally allowed to keep items mistakenly shipped to you.

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ShadowDragon8685 t1_iygkxtg wrote

> Most companies will eat the cost of shipping mistakes but that doesn't mean you're legally allowed to keep items mistakenly shipped to you.

Yes, it does.

See, back in the day, there was a pretty slick scam going on; scammers would mail out a quantity of cheap office supplies to various places-of-business. The people who received the shipments, used to receiving such shipments, would think it merely a paperwork SNAFU that it didn't have proper documentation or a person to sign for it, shrug, and put it in inventory, where it would be used. A little while later - long enough for the stuff to have been used, or partially - the scammers would send them an invoice for the goods, at ridiculous prices. I mean bottom-barrel office paper, but being billed as if it was the triple-luxury stuff that J.P. Morgan's lawyers would print the final formal version of a major, multi-hundred-million-dollar contract on. The companies would be skewered, because they had accepted delivery and had used the stuff.

FTC put a hard stop to that nonsense by ruling that anything which arrives unsolicited is a gift, and the shipper cannot hold the receiver accountable in any manner.

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flyingthroughspace t1_iygnxkz wrote

>If Steam is providing a shipping label then he almost certainly does.

Please provide the legal code that, almost certainly, backs up your claim.

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DisconnectedDays t1_iyge2fg wrote

It’s considered a free gift under FTC

Edit: something similar happened to me when Amazon shipped me something expensive that I didn’t order and they told me about the FTC rule

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GabeTheJerk t1_iyh9tmo wrote

The FTC has ruled multiple times that if you send shit by mistake, the receiver can keep it.

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Atheist_Simon_Haddad t1_iyfvldl wrote

> Our lawyers want us to ask you to please send back the potentially lethal incendiary device we mistakenly sent you.  We addressed it to you so we’re totally liable for when you burn down your neighborhood.

- Valve, probably

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Zolo49 t1_iygbsfb wrote

Why is Valve shipping turkey fryers to anyone, let alone the wrong person? I'm confused.

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Paimonforsale t1_iygg5b0 wrote

Article says Customer A sent it to valve and they attempted to return it to Customer A but instead sent to customer B. Customer B worked with Valve to send it to Customer A. Why was it sent to valve in the first place? No idea

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andy18cruz t1_iyhawgb wrote

Someone probably wanted to return their steam deck for repairs or something and also was shipping a Turkey fryer and mistook the boxes and sent it to Valve instead

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ShadowDragon8685 t1_iygl0hk wrote

Apparently it was sent to a repair center, presumably one that repairs a lot of things and not just steam decks or bird-fryers.

My bet is that it got VALVe's attention first, probably because the recipient posted "hey, I got my Steam deck back, along with a turkey fryer, whut?" and VALVe looked into it.

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Lemons81 t1_iyh9dlq wrote

Well at least they didn’t charge them thousands of dollars for a product they didn’t order like Sonos did. People got their accounts drained from ordering from Sonos. Then Sonos admitted their mistake they accidentally added thousands of dollars worth of equipment but charged them anyway. They could have their money back if they shipped everything back on their own costs…

https://www.theverge.com/2022/6/13/23165663/sonos-extra-speakers-shipped-charged-customers

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Hydroquake_Vortex t1_iyhx7ci wrote

I read the whole saga on r/SteamDeck, it’s hilarious

3