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They actually do investigate the 311 complaints. You will hear back in like 3-6 months.

Better late than never haha, but thanks for letting me know! I’ll keep a look out

What rhe heck are all the fees now? faee, state fee, congestion, Imp surcharge 1; Extras 2.50

What are imp and extra?

Get an Uber.

This has happened to me one too many times. Now I always verify the meter is running before continuing the ride. Or if they want off meter cash, I negotiate a price lower than what it’d typically cost/Uber price.

I got a cab late at night once and the driver didn't even have his meter on. He way over charged, and so at the end I cut his price in half, gave him the bills in a wad, and just got out and walked away.

Unlike 311 reports that go to the NYPD, the TLC actually does their job and takes them seriously. So there’s definitely a backlog, but someone is actually going to review your report and do something about it.

can do an uber lol

LGA should have flat fees like JFK. Had a cabbie take me on a scenic route up over the triboro before going to downtown Manhattan. I flipped on him when I noticed, my friend mentioned filing a report and the driver started freaking out because he knew he was fucked. He stopped near a cop and the cop had to settle it for us - we paid him half the meter and got in a different cab.

Uber’s are more often than not way more expensive than a cab. Airport trips can sometimes be an exception to this rule, however as a whole, cabs are certainly cheaper than Uber.

One tried to take me on the scenic route from LaGuardia to my home in flushing he could just turn onto the grand central and be there in like 5 minutes he tried to go long island express way. I'm like hey asshole what are you doing? I live here don't pull this shit. He quickly turned and went the right way.

If you were riding a medallion yellow cab, you could point to the fixed fare listed on the side of the car.

Did you go to the taxi queue or grab one from the scammers at the exits.

Edit: no fixed fare from LGA

Definitely file a complaint. I did a few years back against a cabbie who didn't wanted to take me to the airport and said "he didn't know how to get there". The wheels of justice turn slowly, but they do turn. There was a hearing date set, and I agreed to appear (you can do so remotely). Guy pleaded guilty and was fined.

Taxi queue, definitely not in the mood to try my luck with one of those guys lol

Good to know, I’ll keep a lookout for the complaint to work its way through and back to me. Thanks!

There's no fixed fare to Manhattan from LGA; it's metered only.

Apologies for that. You’re right. I’ll edit

Did a TLC complaint just last year and like two months later i got a called to explain my side and agreed to appear but he plead guilty. In my opinion, I should’ve been reimbursed cause I’m not sure if that fine means anything to you.

In a perfect world, my hope is that he’ll think twice before pulling that stunt on an unsuspecting person, if a fine sticks. Who knows how many times it’s worked in the past, and I’m sure he’s not going to magically stop because I called him out on it.

The reimbursement idea doesn’t bother me much because I paid what I expected. If anything, I saved with a stiff tip.

I have taken a cab from JFK. It was supposedly flat rate but driver has a ton of sad stories to share the entire journey. Paid extra after.

I was very surprised when an investigator called me after I reported a possible credit card skimmer in a cab. It went to court even though I didn't feel comfortable attending (peak pandemic)

Airport trips are often an exception to this rule, at least in my experience.

Hilarious the downvotes when it’s a perfectly reasonable and well priced alternative. Also, no “meter” issues.

Jeez I thought NYC cabbies were supposed to be good

I don't know why you thought that. It's why uber took off

Man I can’t wait until the medallion cartel dies.

Happened to me

Except instead of charging me the flat 50, he said “oh fuck I forgot to start the meter, wanna just do like 30??”

I thought for awhile about how I could be getting scammed but, couldn’t come up with anything.

Turned out fine.

Definitely sounds like a solid outcome. Maybe I could have kept my mouth shut and tried some negotiating at the ride’s end. Probably not worth the stress in the end.

This happened to us at LAX too. We were just catching a cab to take us less than two miles to the offsite long term parking to get our car. He insisted it was a flat $25 rate. My husband insisted he start the meter. They argued until we said, fine we're getting out. He started the meter and it's was a $6 ride.

Damn, that’s a steep hike. Glad you guys weren’t gonna roll over on that one. The sad thing is that I bet people just pay it all the time.

Seconding. NYC is actually shockingly good at investigating 311 complaints. I complained about a heat issue in my apartment that i reported and went unresolved for weeks. Got a call from my landlord literally two minutes after I filed the complaint and a repairman was here the next morning

Yeah, shit like that they're really on top of.

Didn't AOC bail them out? Gave them our tax money?

…..no? Cortes has never been a city council member.

Not really, even from airport Uber is often cheaper than taxi. Just did this last week.

Complained about a malfunctioning red light at an intersection near a high school, was fixed the next day.

Last time I flew into jfk there were scammers near the taxi stand.

I had something like this happened years ago at jfk. The driver only reluctantly started the meter when I gave him a different drop-off point to a black cab company I knew. (This was before Uber and lyft fyi). I filed a complaint to T & C, and the guy was ticketed 500 dollar fine about 3 to 4 months later.

From experience, unless you filled a complaint with the driver id and not the medallion it goes nowhere...

I've had a cab driver from JFK to Manhattan try to add tolls to the ride. When we went over the Manhattan bridge a message appeared saying a $14 toll was added. Had to argue with him and he kept saying "No sir, there are tolls when you come into Manhattan, all of the tunnels and bridges". I had to literally stress to him I drive in the city and know you're trying to scam me. He took it off but I still filed the 311 - called in and he plead guilty to it. It's worth following up about.

I may have mistyped this. What I’m saying is the only time I occasionally find Uber cheaper than a cab is when coming home from the airport late at night.

Probably trying to lure people out of the line. Really scummy those guys

Used an Uber or Lyft to try to go LGA to Astoria (shouldn’t even be 10 minutes) and I realized we were going the wrong way… I start seeing signs for JFK. Dude.

At least the app records the route taken and it was easy to dispute.

Hmm. I noticed a significantly higher fare earlier this month from LGA to my apt...could have been the reason. Thanks for the heads up

At least uber / Lyft would tell you upfront they’re price gouging you instead of a cab driver being shady and not starting the meter.

This is why Uber/ Lyft / carshare etc proliferated so much. Shady things like this that cab drivers do allowed these companies to start and grow.

Had a LGA cabbie pull the same crap with my wife. She texted me in a panic because he was being aggressive. I had the town cop parked in front of my house on Long Island by the time they arrived. Issue magically resolved itself.

Flat rate from airport is how it works. It recently got raised to $70, $75 peak. After any tolls or congestion fees $85 doesn't surprise me.

Flat rate only applies at JFK

Taxi rates went up this past Mid December. Assuming no surges on rideshares, I would say the 2 are pretty evenly priced now.

Not anymore.

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since when

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Ive had lyft drivers not hid ride complete once im dropped off until they are out of manhattan.

Gotta keep a close eye on that stuff.

Lyft does take care of it - they always say its a gps problem though, never blaming the driver

This is why I take Uber. Atleast the price is on the app. Tlc not pushing the meter and expects me to support them next time they protest.

$85 to UWS from LGA is ridiculous. If I am travelling alone, I always use Lyft share. I just checked and it is $30 from LGA to the Arthouse Hotel in UWS. I've lived in NYC since the 90s and haven't used a yellow cab in decades.