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Arleare13 t1_ja8epfc wrote

Didn't you already post this here?

Anyway, your best starting point might be to consult an attorney.

You could also try submitting a complaint to the state Attorney General: https://ag.ny.gov/consumer-frauds/Filing-a-Consumer-Complaint

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Equivalent_Pop7884 OP t1_ja8f8wk wrote

I did. But it was removed because I didn’t add the location as NYC. So needed to resubmit. Thanks for you advice.

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ironichaos t1_ja8g6p5 wrote

Disput the charge with your credit card provider. They will handle it.

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smugbox t1_ja8ep6h wrote

Have you tweeted at them? Sometimes that works.

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Abtorias t1_ja8i2uy wrote

Just dispute the charge

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llevey23 t1_ja8kab4 wrote

You can file a case with the taxi and limousine commission. They regulate the for hire vehicle industry within the city.

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nreyland t1_ja8jvai wrote

I had a similar issue with Lyft a few years ago and after getting no where via email with them, I disputed the charge with my bank, got refunded, and never used Lyft again.

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